// Operations & Maintenance

What we do

PCGFED provides professional operations and maintenance services for our clients’ information technology (IT). Our business is to deliver solutions that increase operational efficiency, profitability, reliability, and security while reducing the total cost of ownership (TCO). We develop solutions to exceed our customers’ specific needs by integrating work management, technology support, asset monitoring/management, performance optimization, and administrative management functions.

// Operations & Maintenance (O&M)

Cloud Operations Management

The Cloud Made Manageable

Cloud management platforms incorporate self-service interfaces, provision system images, enable metering and billing, and provide some degree of workload optimization through established policies. Cloud solutions consist of two core components: the agent and the monitoring console. PCGFED offers breakthrough innovations by leveraging native toolsets provided by our cloud service providers, allowing for completely integrated solutions.

// Operations & Maintenance (O&M)

Application Operations Management

AOM is mission-critical

Suppose your application’s performance is monitored and managed within your enterprise. In that case, you can better meet SLAs and gain insight into problem areas that lead to operational issues. If any incidents do occur, you will be better prepared to resolve them. As a result, you can cut down on revenue losses and increase customer satisfaction by improving your overall application’s performance and consistency.

Modern developer thinking of application code
// Operations & Maintenance (O&M)

Enterprise O&M

A Smarter Way to Manage Enterprise IT

An Enterprise IT Transformation Management (EITM) solution helps Government agencies, offering a unified service model for their enterprise. The value of EITM lies in its ability to transform an agency’s IT services and merge them into business operations. These conceptual views help firms obtain a clearer picture of the current and future state and precisely determine a “course of action” for upgrades and innovation.

Innovative business technology